Timely and cost-optimized order processing with quick mobilization of resources for delivery The Process The client is a leading global firm with its shared services center in 7 countries, including India. One of the tasks performed from a Global Shared Services (GSC) is employee onboarding. The As-Is process comprised repetitive administrative tasks and manual processes […]
Digitized and automated onboarding formalities to ensure a smooth experience for employees The Process The client is a leading global firm with its shared services center in 7 countries, including India. One of the tasks performed from a Global Shared Services (GSC) is employee onboarding. The As-Is process comprised repetitive administrative tasks and manual processes […]
Combining AI + RPA to manage applicant tracking and enhance the hiring experience The Process Customers visiting our client’s e-commerce website have many choices for products and features. It is a common phenomenon that customers drop out of ordering a product even though they intend to buy. The primary reason for this is not to […]
Virtual assistants during the ordering process for cost-effective and standardized customer service The Process Customers visiting our client’s e-commerce website have many choices for products and features. It is a common phenomenon that customers drop out of ordering a product even though they intend to buy. The primary reason for this is not to have […]
AI to monitor customer ordering patterns and requirements to recommend inventory needs to the purchasing team The Process The client is a leading retail company. They have hundreds of stores spread across multiple countries, and inventory management was a completely manual and tedious task. With the continuous expansion of the business and increase in online […]
Enhanced customer loyalty with the help of personalized experiences The Process The client is a leading retail company. The current project was to personalize the product display for repeat customers to the e-commerce site. In the As-Is process, when a buyer logged into the website, they would only see a static page that was common […]
Machine Learning models to optimize product distribution with the help of analytics The Process The client is a leading global retailer; the focus of the work done was for the Indian operations of the retailer. They have approximately 2,000 stores spread across the country. Different store locations have diverse customers, different weather, and varying capacity […]
AI-based optimized delivery staffing and on-time goods delivery The Process The client is a start-up focused on FMCG e-commerce. They are currently operating from a major city in India. The business model is to maintain low inventory and distribute products through local partnerships. The client was looking at providing the same day or next day […]
Achieve above 70% straight-through processing and reduced duplicate payments through automate invoice processing The Process The client is a leading retail company. Invoice processing is a crucial problem for the client due to the hundreds of formats of the invoices. The Accounts Payable team then extracts the data from these invoices for entering in the […]
Enhanced Know Your Customer (KYC) compliance and reduced manual effort for customer onboarding The Process The client is a leading insurance company with primary operations in India. They were looking at optimizing their customer onboarding process. The client has Sales teams spread across the geographies, which were responsible for acquiring new customers. The application process […]